Customers shop at midnight. Support usually doesn't.
Before building anything we look at where time and money leak. In retail & e-commerce it's usually some combination of these four.
Where's my order, do you have it in stock, can I return it — endlessly, at all hours.
Selling something you don't have costs more than the sale.
The data exists, nobody has time to look at it.
Copying between the store, the spreadsheet and the courier.
And we're not going to invent one. Our live work is in manufacturing and logistics — the underlying problems are usually the same, but you should judge us on what we've actually shipped.
Book a free 30-minute call. We'll tell you which of these is worth fixing first — or that none of them are.